LIQUID X ENERGY
LiquidX® stands behind the products we sell. We recognize that although our products have extremely high consumer satisfaction, there is no one product that works for everyone.
Unfortunately, we cannot take back any open product for any reason due to safety reasons as LiquidX® is a consumable product.
REQUIREMENTS FOR A REFUND
Item(s) must be unopened and in its original condition (e.g., LiquidX® Tubs, Stick Packs, etc. must be sealed and apparel must be unused)
Item(s) must be returned in all original packaging and with accessories and paperwork
Item(s) must be returned using an insured and trackable shipping method
The product(s) must have been purchased directly from: DrinkLiquidX.com
Returns must be postmarked on or before the 30th day following the date of receipt (i.e., if the receipt has a date of January 1, 2020, the return must be postmarked by January 31, 2020)
*** Shipping and handling costs are not eligible for refunds***
Refunds will be issued back to the original form of payment used. This includes gift cards. We cannot refund another form of payment if a gift card was used at checkout.
We encourage you to call us before returning any product and consult a customer service representative on the eligibility of your order for return or exchange.
If you choose to return your order without consulting a representative and it does not meet all our requirements, a refund will not be issued.
Note: Returns must be postmarked on or before the 30th day following the date of receipt (e.g., if the receipt has a date of January 1, 2021, the return must be postmarked by January 31, 2021)
We do NOT offer refunds or exchanges on any products purchased during a sale or special promotion. This includes but is not limited to: Buy 1 Get 1 Free sales, discount codes greater than 10%, or Free Shipping promotions.